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Why your firm should record its calls

Why your firm should record its calls

Over the years, VoIP has given many companies the power to make and receive calls from any place, at any time. It allows the workforce to promptly meet client demands and boost customer satisfaction. Another feature of VoIP applications that can bring your customer service to a higher level is call recording. #1. Improve customer […]

Quickly update Windows 10 with these tips!

Quickly update Windows 10 with these tips!

It’s absolutely necessary for your business to update Windows 10, mainly for the security patches that will protect your business. Updating basically puts your computers on hold, but this is much much better than hackers exploiting gaps in unpatched systems. Need to speed up the waiting process? You can with these tips! Why do updates […]

Warning signs your computer has malware

Warning signs your computer has malware

With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them. Viruses and ransomware sneak into PCs to quietly steal passwords, financial credentials, and […]

Five design tips to improve your website

Five design tips to improve your website

It’s not enough for small businesses to have a beautiful-looking website these days. Small business owners must also adopt web design trends that not only attract more visitors but ultimately increase sales. Consider the following web design ideas to achieve just that. Scrolling Scrolling is a convenient method to navigate a website. Instead of clicking […]

Keep your business alive with BCP

Keep your business alive with BCP

Power outages, disasters, and other disruptions are inevitable. Thousands of businesses around the globe are affected by them every year, with lost profits ranging into the millions, if not billions. So how can your business protect itself and stay open when the unexpected strikes? Here is a standard business continuity plan (BCP) your company can […]

The vulnerabilities of hypervisors

The vulnerabilities of hypervisors

The efficiency of hypervisors against cyberattacks has earned them a reputation as a reliable and robust software application. But the persistence of hackers who never run out of creative ways to breach systems keeps IT experts on their toes. You should know the vulnerabilities of hypervisors so you can defend them properly and keep hackers […]

VoIP options for SMBs

VoIP options for SMBs

Voice over Internet Protocol (VoIP) as a telephony solution allows small- and mid-sized businesses (SMBs) to choose between traditional desk phones (hardphones) or software-based devices (softphones). Read on to learn which phone option best suits your needs. What’s a hardphone? A hardphone is a desk phone that is connected to your business’s IP network, just […]