Binstock, Rubin, Adler, Aldecoa & Ellzey, P.A. is a 27-employee,full-service public accounting firm that leverages technology to offer large-firm capabilities to its clients without losing the personal attention that only a small company can deliver.
"In our business, relationships are paramount,” explains Ilyne Sbar, a certified public accountant and operations manager for Binstock, Rubin, “and we differentiate ourselves by the consistent high quality of our service.”
The company’s IT tools allow them to respond quickly to client inquiries, maintain a productive work flow, and do a significant amount of work at their clients’ sites. But the IT tools that enable the company’s output also present challenges. First, they must be constantly managed and maintained. “It’s imperative that we keep our hardware and software up-to date and running efficiently so that our staff can remain at peak productivity,” says Sbar. “Any glitches that slow us down impact our ability to service our clients in the manner to which they have become accustomed.” Second, managing their technology day to-day would distract Binstock, Rubin from serving their clients. “In the past, I spent a huge amount of time on IT issues,” says Sbar. “I was always concerned about program updates, program installations, and PC and network issues—along with coordinating with various vendors to resolve those issues.”
That changed in 2007 when Binstock, Rubin outsourced the management of their IT to Sabio Information Technologies. Sabio provides complete managed IT services that give small and midsize companies more effective IT functions and lower their overall IT cost. “We provide ‘enterprise-class,’ all-inclusive IT services that allow our customers to focus on their business while we take care of the technology,” says Mario Santiago, President and CEO of Sabio. “Our goal is to help them use technology in the most effective way and to build their competitive advantage.” Sabio’s services include management of desktop and notebook PCs, servers, networks, and security infrastructure.
Sabio’s complete IT management is delivered for a set monthly fee, so Binstock, Rubin knows what their IT costs will be. “The set monthly fee is very appealing,” says Sbar. “You don’t have to worry about some unexpected IT disaster breaking your budget.”
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